FAQ
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1. How do I get a library card?
ALPINE PUBLIC LIBRARY & MARATHON PUBLIC LIBRARY
FREQUENTLY ASKED QUESTIONS
2. I am not a resident of Brewster County. Can I still get a library card?
3. How many items may I check out?
4. How long may I check out materials?
5. Do I have to come to the library to renew materials?
6. My materials are late. What do I owe you?
7. What if the material I borrowed is damaged or lost?
8. What if you don’t have the material I need?
9. What do I need do to use your internet computers?
10. Do you have wireless internet access?
1. How do I get a library card?
Library cards offered free of charge. Therefore, we recommend that each member of family has their own library card. A photo ID (such as a driver’s license, state issued ID card, passport or military ID) and proof of residence (such as a bill with your current address, renter’s agreement, etc.) are required at the time of registration. Minors must be accompanied by their parents, since the parent must complete the library card application. The library card has no expiration date. There is no charge to replace lost, damaged or stolen cards. If the card is lost or stolen, please report it to the library as soon as possible, so we can prevent unauthorized use.
Note: Library cards from the Alpine Public Library and the Marathon Public Library are interchangeable and can be used at either location.
2. I am not a resident of Brewster County. Can I still get a library card?
Yes, however you must visit your home library first and apply for a Texshare card. Once you have a Texshare card, you may present it at the library that you would like to join. From that point, the answer to question #1 applies.
3. How many items may I check out?
Alpine Public Library – Ten materials per patron. Up to 4 out of the 10 materials may be movies on DVD.
Marathon Public Library – Same as Alpine Public Library
4. How long may I check out materials?
Alpine Public Library – If you are a resident of Brewster County you may have movies on DVD for one week. Nook e-readers are available for a two-week checkout period. All other materials available for checkout may be kept for one month. All items may be renewed once.
Marathon Public Library – Same as Alpine Public Library
5. Do I have to come to the library to renew materials?
Although we would love to see you, the answer is no. You may also renew materials by phone or by emailing the circulation librarian, or on our catalog webpage. All you need is your library card number and your phone number.
6. My materials are late. What do I owe you?
We do not charge specific fines for late materials. However, your generous donations help keep both libraries open. If you would like to make a donation, you may place it in the jar kept at the circulation desk.
7. What if the material I borrowed is damaged or lost?
You will be charged the replacement cost of the lost or damaged item plus a processing fee. We prefer this as opposed to a patron buying and donating a copy of the lost or damaged item. Please contact the library where the material was borrowed from to find out the replacement cost.
8. What if you don’t have the material I need?
If we don’t have the material you need, we will borrow it from another library. When the material arrives (usually within 2 to 6 weeks) we will contact you and you may pick up the material. The charge is $1.50 per material. Payment is due when you pick up the material. Please return the materials to the Alpine Public Library.
9. What do I need do to use your internet computers?
If you are over 16, read and agree to the online user agreement.
If you are under 16, your parents must fill out a paper User Agreement for you. They must present their photo ID. We will keep the agreement on file. You are more than welcome to complete an Internet User Agreement for adults when you turn 16.
For children under 7, parents must fill out an Internet User Agreement for their child. They must present their photo ID. We will keep the agreement on file. The minor must be under the direct supervision of the parent who signed the user agreement during the entire time the minor uses the internet. The minor must also use one of the designated children’s computers. At the age of 16, the parent may complete the user agreement for minors aged 7 through 16 for their child.
10. Do you have wireless internet access?
Yes. Once you have set up your laptop, notify the librarian at the circulation desk to receive the access code. There is no charge for accessing the internet. We do, however, charge 20 cents per page for copies.
If you have any questions regarding the Capital Campaign, please contact Mary Jane Morgan at mjmorgan@sulross.edu.
We are in the process of building our FAQ page and are open to recommendations. Please e-mail the director at alpinepl@sbcglobal.net if you have any comments.
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